Repair disclaimer
Disclaimer:
Please carefully read our disclaimer.
When placing an order, you agree to the terms and conditions stipulated by this agreement by checking the box "I agree with repair disclaimer" during checkout.
General:
The service is presented in the catalog through photo samples, which are property of OEM RDC. Each photo sample is accompanied by textual information: article number, price, and description of the service.
The price of the service indicated on the website can be changed by OEM RDC unilaterally.
Orders are accepted through the online store, by phone, and in person.
When placing an order online or via phone, the purchaser will be provided with an order receipt. The purchaser is responsible for printing out and including the order receipt together with the goods. The purchaser understands that there may be a delay in getting the repair started if OEM RDC receives the goods without the order receipt inside the parcel.
The purchaser is responsible for shipping the goods to OEM RDC at the purchaser's expense.
Orders must be received by OEM RDC within 30 days of placing an order online or by phone. If orders are received after 30 days from the date of order, OEM RDC reserves the right to reject the order altogether. If this occurs, the purchaser will be responsible for compensating OEM RDC for all return shipping and handling fees associated with the order.
OEM RDC reserves the right to reject parcels that appear damaged during shipping. OEM RDC will not be responsible for damaged parcel(s) outside of our control.
Any tampered units or units with missing parts may be subject to a rejection of service at OEM RDC's discretion or may incur additional labor and/or parts costs.
If for whatever reason OEM RDC is not able to successfully complete the repair order, OEM RDC will notify the purchaser by phone or email and issue a full refund.
Orders are completed within 24hrs of OEM RDC taking possession of the goods. If same-day repair/same-day reset was selected during checkout, orders will be completed in 12hrs unless OEM RDC incurs unforeseen circumstances along the way for whatever reason. Same-day repair/same-day reset orders must be received by 12 pm EST for the 12hr turnaround to go into effect.
The purchaser has the right to cancel an order at any time prior to OEM RDC taking possession of the order. Orders can be canceled in the purchaser's online account or by contacting OEM RDC by phone or email. If the order is canceled after OEM RDC has taken possession of the goods, and no work has been rendered, the purchaser will be obligated to compensate OEM RDC for all return shipping and handling fees associated with the order.
Delivery of goods purchased in the online store is carried out by a courier of OEM RDC's choice unless prior arrangements are made with the purchaser.
OEM RDC reserves the right to expand and reduce its service offers, regulate access to the purchase of any service, and also suspend or stop the sale of any service at its sole discretion.
Warranty
OEM RDC offers a lifetime repair warranty on all of our repair services. Any evidence of tampering or improper installation of the unit(s) will void the repair warranty. Unit(s) must be inspected by OEM RDC prior to accepting any warranty claims. Shipping costs pertaining to warranty claims will be at the expense of the purchaser. Return shipping will be free of charge.
Safety:
Working with any Safety Restraint System (SRS) components on a vehicle is best left to a trained professional in adherence with the original vehicle manufacturer's specifications. These devices are designed to work in unison with other various sensors, units, or modules in the vehicle. We strongly recommend that you do not tamper with the seat belt(s) and/or SRS module. We are not responsible for any additional charges incurred on your pursuit to repair your unit(s); this includes charges such as diagnostics, and/or automotive shop work. In the event that these corresponding SRS components are incorrectly installed, any occupants, installers, or vehicle operators are subject to serious injury, including the risk of death, at which OEM RDC assumes no responsibility nor is held liable. The installer is accountable for ensuring that all SRS components are installed correctly and fully operational. The purchaser of this service agrees to accept all risks associated with the use or handling of any SRS components, including the risk of damage, additional costs, injury, etc.