Of course! As long as we have your items delivered to us before 12pm EST and "same day turnaround" was selected during checkout then we will be able to complete and ship out your repair order the same day. This service excludes weekends and holidays.
F.A.Q.:
This section contains answers our most frequently asked questions. If your question cannot be answered please send us a message or call us directly. One of our associates will be happy to assist you.
Can you really get my repair completed and shipped out the same day?
Do you repair airbags as well?
We do not repair airbags, those must be purchased from an authorized seller or dealer.
What is your turnaround time?
We have a standard 24 hour turnaround on all of our repairs, excluding holidays and weekends. If there is a non-payment hold on your order, there may be delays in shipping. We also offer a same day turn around time for an additional charge. This option must be selected during checkout and parcels MUST BE received by us before 12pm EST.
What's the quickest way to place an order?
- Select the correct repair service and click on it.
- Select the year, make, and model of your vehicle.
- Navigate to the "Cart" section and click "Checkout".
- Enter your details in the forms.
- Choose a shipping method and enter your address.
- Choose your payment method and click "Pay Online".
- Once payment is processed please check your email for the order receipt. Print out the receipt and include it inside the box with your items.
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Mail your items to our repair facility located at:
OEM RDC
630 Silver St.
Suite 8A
Agawam, MA 01001
If you have any questions about placing an order, please reach out to us via chat, phone, or email.
Do I need to include any hardware along with the seat belt?
You do not need to include any hardware (bolts, nuts, washers, trim pieces, etc.) in the box. These are not necessary for the repair. We ask that you hold onto those to minimize the chance of them getting lost or damaged in transit.
Will I get a shipping label?
We do not provide shipping labels for you to ship your parts to us. This is something you would have to handle with a shipping carrier online, or at their local office.
I don’t have a printer, can I just include my order or contact information in the box?
Yes, this is acceptable. If you don’t have access to a printer, you can include your contact information (name, phone number, address, email, along with the vehicle's YEAR, MAKE, and MODEL) inside of the box. If you placed the order online, please include the order confirmation number so we can locate your order when it arrives.
What should I include in the box when I ship my items?
We ask that you include a copy of your order receipt inside the package. If there are any additional notes to add, please also include them.
Can I drop my order off in person?
Yes, we're located at
630 Silver St.
Suite 8A
Agawam, MA 01001
Do you need my VIN for the reset?
We are able to carry out seat belt repairs and SRS module resets without the VIN. However, certain modules may require the VIN number to be programmed successfully. If this happens to be the case, we will reach out to you beforehand.
My seat belt is working, but I have an SRS code for it, should I still send it in?
It is possible that the seat belt charge may deploy, but not fully engage the permanent locking mechanism. Your seat belt should still be sent in for a rebuild to properly function in any future collision.
What is the difference between a seat belt retractor and a seat belt buckle pre-tensioner?
The seat belt retractor is generally referred to the unit where all of the seat belt webbing rolls into. The buckle pre-tensioner is the female receptacle portion that receives the male insert tongue found on the seat belt webbing.
What is a anchor pre-tensioner and how is it different than a seat belt?
If your vehicle is equipped, an anchor pretensioner is located on the left side of the driver's seat and/or the right side of the passenger's seat (b-pillar). An anchor pretensioner is meant to hold down your waist in the event of a collision while the seat belt retractor is meant to hold down your upper body from pushing forwards. Both work in unison keeping your body snug to the seat.
What is the difference between a single-stage, dual-stage, and triple-stage seat belt?
Simply put, a single-stage seat belt or buckle pretensioner will have one electrical plug going into it.
A dual-stage seat belt will have two plugs (either both on the retractor reel OR one on the retractor reel and one on the anchor pre-tensioner).
A triple-stage seat belt will have a total of three plugs (two on the retractor reel, and one on the anchor pre-tensioner).
A dual-stage seat belt will have two plugs (either both on the retractor reel OR one on the retractor reel and one on the anchor pre-tensioner).
A triple-stage seat belt will have a total of three plugs (two on the retractor reel, and one on the anchor pre-tensioner).
What do I do if my seat belt doesn't release after the repair?
Every seat belt is designed to release at a certain angle. With most manufacturers, this is usually a 90 degree angle in the front seats, and 45 degrees in the rear seats. If you are not able to release the seat belt outside of the vehicle, installing it in the vehicle will allow it to release. In some cases, if the zip ties holding your webbing from retracting back inside the seat belt retractor are cut too soon, then you will need to hold up the seat belt retractor at the proper mounting angle and with your fingers feed and inch or two of the webbing back inside the retractor and slowly pull up on the webbing until the locking mechanism releases. This usually happens as a result of the webbing spooling back inside the retractor more than it's designed to.
We include a step by step installation guide inside the box with your repaired seat belt(s).
We include a step by step installation guide inside the box with your repaired seat belt(s).
My dog chewed my seat belts. Can you restore them?
Yes, we will color match the new webbing to your old webbing.
I have multiple seat belts that I want re-webbed. How is the price calculated?
The price is calculated by the amount of retractors you send in. Please note, a center lap belt will count as a single retractor. If your seat belts are from an older vehicle which has multiple center/connecting pieces please call in/message for a custom quote.
Is the webbing certified?
Yes, all of our webbing is certified to D.O.T. standards with a minimum tensile strength of 5,000lbs.
The color that I want is not listed on the website.
Even though a certain color/shade is not listed on the website, our team will be able to source it for you. We constantly get new stock so chances are we already have it in our inventory.
Can you match the original color of my seat belts?
Yes, please add the "color match" service to your cart and we'll do our best to match your new webbing to the original color.
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